Your ops manual, taught the same way at every location.
Znable reads your manual and procedures, drafts the training, and tutors each new hire through it, one conversation at a time, on their phone. An owner or manager approves every lesson before anyone sees it.
Free for 30 days. No card needed.
The manual is the same everywhere. The training isn't.
Most multi-location businesses already have the standard written down. The trouble is what happens next. A new hire skims the manual, then learns the job from whoever is on shift. Each manager teaches what they remember, the way they learned it. A manager leaves, a new one starts, and that location's training starts drifting.
- Location 3 ends up doing things a little differently from location 7, and nobody planned it.
- Training depends on which manager you get.
- When a procedure changes, getting the update to every location is a job in itself.
Set it up once for a role. Every new hire, at every location, gets the same training and their own tutor.
Add what you know
Start with a job, like front counter or shift lead. Upload your ops manual, a procedure, a checklist or pictures of how it's done (PDF, Word, plain text, PNG, JPEG or WebP, up to 20 MB). No document for that role? Sit your best person down for about 15 minutes and Znable interviews them, by voice or typing, and turns the answers into a course. There are also three starter templates: customer service basics, workplace safety basics, and your first week.
Review the draft and approve it
Znable drafts the skills, a lesson for each, and the questions that check them. In the review, each lesson lists the passages from your material it came from. Edit, remove and approve. Nothing reaches a learner until you approve it.
Your people learn on their phone, by chat or voice
Assign someone to the job and their tutor teaches in conversation. It explains, sets practice and checks they've got it. They can talk instead of type, and there's nothing to install because it runs in the phone's browser. Experienced hires can test out of what they already know. People can ask questions anytime, and anything your material doesn't cover gets flagged to you.
See who's ready on the This week page
One page shows you who is ready for you to watch a skill done (with the sign-off checklist), who is stuck, who has gone quiet, and which questions your documents don't answer yet.
Why it fits more than one location
One approved source
Every location is taught from the same approved courses, so a hire at a new location gets the same training as one at your flagship.
Hands-on skills get signed off
Mark any skill as one that has to be seen done. Znable drafts the checklist and tells the manager when someone is ready to be watched.
Change it at the source
Edit any lesson or question, or add a course at any time. Once people are learning a course, you change it in the review and nobody's progress is lost.
The AI drafts. You decide.
Nothing reaches a learner unapproved
Every lesson and question the AI drafts stays a draft until an owner or manager approves it, and every approval is recorded.
Rules decide progress, not the AI
A separate marker scores each answer, and fixed rules decide when a skill is learned. Every step comes with a reason you can read.
Conversations stay private
Managers see progress, marks, sign-offs and reasons, not the conversations with the tutor or coach.
Your material stays yours
Each company's information is kept apart in the database, and the AI services Znable uses don't train their models on it. Voice recordings aren't kept.
Questions people ask
More in the full FAQ.
Will the AI make things up?
Znable is told to draft lessons and questions only from your material, and in the review each lesson lists the passages it came from, so you can check it. Nothing reaches a learner until an owner or manager approves it. If a learner asks something your material doesn't answer, you see the question on your This week page.
What can managers see?
Progress on every skill, marks, the reason for each step, sign-offs and goals as numbers. Managers don't see the conversations with the tutor or coach.
Does it work on a phone?
Yes. It runs in the web browser on phones, tablets and computers, so there's nothing to install. Learners can speak and listen instead of typing.
How many people can we train?
Up to 100 people per company for now. Email us if you need more.
What documents can I use?
PDF, Word (.docx) and plain text files, and pictures (PNG, JPEG or WebP), up to 20 MB each. A PDF that's a scan or photo of pages won't work yet.
Try it with one job. Then pilot it with us.
Free trial
$0 for 30 days, no card needed
Trying Znable on your own: set up a job, approve its training and put a few people through it.
- Every feature
- A monthly AI allowance
- Help by email
Founding Pilot
$299 once, for 60 days, credited toward Team, once
Done with you, for teams of 5 to 25 people across up to 3 locations or crews.
- We turn your handbook, procedures or a 15-minute interview into your first 5 lessons. You approve every one.
- A chat and voice tutor for everyone, on their phone
- The This week page and sign-off checklists
- A weekly check-in with us
Team
$199 a month, for up to 20 people
Keeping every new hire and every role trained, once the pilot has shown it works.
- $8 a month for each person over 20, up to 100
- Pay yearly and get 2 months free
- Everything in the pilot
- A monthly AI allowance sized to your team
How the pilot works. We agree in writing up front what success looks like (for example, 80% of your team finishing their first lessons) and what the Team price will be. Kickoff in week 1, a check-in at day 30, and a results review at day 55. If it's working, move to Team and your $299 is credited toward Team, once, as long as you sign within 14 days of the pilot ending. If it isn't, you owe nothing more and we send you the lessons you made.
Founding customer rate. 30% off Team for 24 months ($139.30 a month for 20 people, then $5.60 for each person after that; $1,393 a year, then $56 a year each after that), for the first 20 companies that move to Team within 14 days of their pilot ending, in return for a short case study and a monthly feedback call. The rate ends 24 months after you sign.
Prices are in US dollars. The pricing page has the details.