Your best tech's know-how, taught to every new hire, without another ride-along.
Sit your best tech down for 15 minutes, or upload the checklists you already have. Znable drafts the training, you approve every lesson, and each new hire learns it on their phone by chat or voice.
Free for 30 days. No card needed.
Your best tech is also your training department.
You hire someone new. Your best tech takes them along for a few days and answers the same questions they answered for the last new hire. Jobs take longer. Sometimes the new person leaves anyway, and it all starts again.
Ride-alongs matter, and some things can only be learned on the job. But much of what gets repeated in the truck is the same every time: how you greet a customer, your checklist before leaving a job, how you write up a ticket, what to do when something unusual happens. Most of it isn't written down. It lives in one or two people's heads.
That part can be taught before the truck.
From what your best tech knows to a new hire who's ready to be watched.
Capture the know-how. No manual needed.
- Interview your expert. Sit your best tech or the owner down for about 15 minutes. Znable asks the questions, by voice or typing, and saves the answers as a course.
- Or upload what you have. Checklists, procedures, a handbook, the notes your lead tech wrote up, or photos of the equipment (PDF, Word, plain text, PNG, JPEG or WebP, up to 20 MB).
- Or start from a template. Customer service basics, workplace safety basics, or your first week.
Review the draft and approve it
Znable drafts the skills, a lesson for each, and check questions (multiple choice, a written answer or a short scenario). Each lesson lists the passages it came from. Fix anything that isn't how your shop does it, then approve. Nothing reaches a new hire until you approve it.
New hires learn on their phone, by chat or voice
In the truck between jobs or at the shop, they talk to their tutor or type, whichever they prefer. It runs in the phone's browser, so there's nothing to install. Experienced hires can test out of what they already know. People can ask questions anytime, and anything your material doesn't cover gets flagged to you.
Sign off what has to be seen done
For hands-on skills, Znable drafts a checklist of what to look for. Your This week page tells you who is ready for you to watch, who is stuck, who has gone quiet, and which questions your material doesn't answer yet. The skill counts as learned when you sign it off.
Why it fits a service business
Fewer repeat ride-alongs
Your tech still trains people in the field, just without starting from zero every time.
Keep the know-how when people leave
What your best tech said in the interview stays as training for the next hire.
The field part stays in the field
Znable doesn't replace hands-on training. It handles the part your best people keep repeating, then tells you when someone is ready for you to watch.
The AI drafts. You decide.
Nothing reaches a learner unapproved
Every lesson and question stays a draft until an owner or manager approves it.
Rules decide progress, not the AI
A separate marker scores each answer, and fixed rules decide when a skill is learned. You can read the reason for every step.
Conversations stay private
Managers see progress, marks, sign-offs and reasons, not the conversations. People learn better when they can ask anything.
Your material stays yours
Each company's information is kept apart in the database, and the AI services Znable uses don't train their models on it. Voice recordings aren't kept.
Questions people ask
More in the full FAQ.
What if nothing is written down?
Use the interview. Sit with the owner or a top performer, and Znable asks about the job for about fifteen minutes. The answers become a course, drafted and reviewed like any document.
Will the AI make things up?
Znable is told to draft only from your material, each lesson lists the passages it came from, and nothing reaches a learner until you approve it. If a learner asks something your material doesn't answer, it shows up on your This week page so you can fill the gap.
Can experienced techs skip what they know?
Yes. They can test out of a skill, or a whole course, by answering its questions with no help.
What can I see as the owner?
Progress, marks, the reason for each step, sign-offs and goals as numbers. Not the conversations themselves.
Does it work on a phone?
Yes. It runs in the browser, with nothing to install, and learners can speak and listen instead of typing.
How many people?
Up to 100 people per company for now.
Try it with one job. Then pilot it with us.
Free trial
$0 for 30 days, no card needed
Trying Znable on your own: set up a job, approve its training and put a few people through it.
- Every feature
- A monthly AI allowance
- Help by email
Founding Pilot
$299 once, for 60 days, credited toward Team, once
Done with you, for teams of 5 to 25 people across up to 3 locations or crews.
- We turn your handbook, procedures or a 15-minute interview into your first 5 lessons. You approve every one.
- A chat and voice tutor for everyone, on their phone
- The This week page and sign-off checklists
- A weekly check-in with us
Team
$199 a month, for up to 20 people
Keeping every new hire and every role trained, once the pilot has shown it works.
- $8 a month for each person over 20, up to 100
- Pay yearly and get 2 months free
- Everything in the pilot
- A monthly AI allowance sized to your team
A pilot covers up to 3 crews, so a good starting point is one role (for example, new service techs or new cleaners) built from a 15-minute interview with your best tech.
How the pilot works. We agree in writing up front what success looks like (for example, 80% of your team finishing their first lessons) and what the Team price will be. Kickoff in week 1, a check-in at day 30, and a results review at day 55. If it's working, move to Team and your $299 is credited toward Team, once, as long as you sign within 14 days of the pilot ending. If it isn't, you owe nothing more and we send you the lessons you made.
Founding customer rate. 30% off Team for 24 months ($139.30 a month for 20 people, then $5.60 for each person after that; $1,393 a year, then $56 a year each after that), for the first 20 companies that move to Team within 14 days of their pilot ending, in return for a short case study and a monthly feedback call. The rate ends 24 months after you sign.
Prices are in US dollars. The pricing page has the details.